1. Introduction
YEOLIX respects your privacy. This Privacy Policy explains how we handle
business and technical information when you use our platform.
2. Role of YEOLIX
YEOLIX acts as a technology platform only. Clients connect their own Meta Business
Account, WhatsApp Business Account, and payment method directly with Meta.
3. Information We Collect
- Business details (company name, contact details).
- Account configuration data (WABA ID, phone number ID).
- Technical logs and message metadata (not message content).
4. WhatsApp Data Handling
- Message content is transmitted directly between the client and Meta.
- YEOLIX does not sell or use message content for advertising.
- Message logs may be stored temporarily for delivery and audit purposes.
5. Data Sharing
Data may be shared only with:
- Meta Platforms for WhatsApp Cloud API operations.
- Legal or regulatory authorities when required by law.
6. Data Retention
Data is retained only as necessary to operate the service or comply with legal obligations.
7. Data Security
We implement reasonable security measures to protect data from unauthorized access.
8. Client Responsibilities
- Clients must obtain lawful user consent before messaging.
- Clients are responsible for content sent using their WhatsApp account.
9. User Rights (India – DPDP Act, 2023)
- Right to access personal data.
- Right to correction or deletion.
- Right to withdraw consent.
10. Cookies & Tracking
YEOLIX may use cookies for session management and performance analytics.
11. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page.
12. Contact Information
Email: support@yeolix.com
Office: BHIMPUR, KRISHNANAGAR, WB – 741167, India
Phone / WhatsApp: +91 9332525514